Thursday, February 13, 2014

Issues we found with the Underground.

Here are just some pictures of the major issues we found with the Underground and its way finding. First, is a picture of the outside, there are absolutely no signs advertising it at all. Not only in front of the building but anywhere on campus that we could find. So that was a major issue with us. Second, this is a picture of the Hawk Shop. This was a problem for us because although there is a sign above it, it is easily over looked. Some people didn't even know that it was in the Underground. It is shoved off in the corner with not signs or anything except for the logo right above. Third, the Underground sign that is just barely visible in the top of the picture is one of the only two signs throughout the whole campus for the Underground. And its inside the Underground… This is also right next to where the main entrance of the food court is suppose to be. The food court entrance was the problem we found most important to fix, because most students just use the exit by the cash registers as an entrance. This causes congestion and confusion and isn't suppose to be used for that purpose but only as a checkout and exit. The entrance is clear on the other side of food court, hidden and unmarked. 



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